Coupled Privacy Policy

This privacy policy describes how we use and protect your personal information.

We collect Data from You to operate Coupled

In order to post a comment or photo, or participate as a Vendor in Coupled, you are required to register. We may collect and store the following personal information:

How we use Your Data

You agree that we may use your personal information to:

When You register with Coupled:

When You use Coupled to interact with Vendors:

How You can use Data from Coupled

You agree to use another users' information only for:

How we may disclose Your Data

We will never sell or rent your personal information to third parties for their marketing purposes without your express consent.

We may disclose Your Data if we are legally required to do so, to enforce our policies, to respond to claims that content you submitted violates the rights of others, or to protect the rights, property, or safety of third parties. We may also share your personal information with:

We may use any photo or comment in marketing material and advertising but we will never divulge Your name without Your express permission.

You can review or change Your personal information

You can see, review and change your personal information in your Coupled account. You must promptly update your personal information if it changes or is inaccurate. Once you make a posting, you may not be able to change or remove it.

If you request, we will close your account and remove your public profile from view as soon as reasonably possible. However, unless prohibited law, postings or comments you provided associated with your public profile prior to closing your account will remain public. We do retain personal information from closed accounts to comply with law, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigations, enforce our policies, and take other actions permitted by law.

Coupled monitors system usage

Coupled staff and key commercial partners can access non-identifying and aggregated usage information and transaction volumes in order to better understand how our customers are using the Service so we can improve the system design and where appropriate have the system prompt users with suggestions on ways to improve their own use of the system. All aggregated usage information is stored in a secure database.

Your Data is sent securely across the internet

Coupled's servers have SSL Certificates issued by a leading certificate authority, so all Data transferred between users and the Service is encrypted. However, the Internet is not in itself a secure environment. You should only enter Data within a secure environment. This means that Your browser must support the encryption security used in connection with the Service.

Coupled stores your Data in the location Coupled considers will give You the most efficient access from wherever in the world You may be. Access and storage controls via the Service are however administered by Coupled in the United Kingdom as the custodian of that Data. Where You access or input Data from somewhere other than the country where the Data is stored or to be stored, You consent to that Data being transferred from one country to the other (including via any intermediate country) as a function of transmission across the internet.

Coupled does not store Your credit card details

If you choose to pay for any of our services by credit card, your credit card details are not stored by Coupled and cannot be accessed by Coupled staff.

Your browser stores information that will identify You to the Service

The Coupled website ("the site") uses "cookies" and other technical measures that enable us to monitor traffic patterns and to serve you more efficiently if you revisit the site. Coupled uses a session cookie to identify You to the Service while you are logged on. Your browser deletes the session cookie when You log out of the Service or when You close your browser. The cookie does not identify You personally or contain any other information about You or Your Organisation, but it does identify Your computer. You can set your browser to notify you when you receive a cookie and this will provide you with an opportunity to either accept or reject it in each instance.

You can opt-out of any email communications

Coupled sends billing information, product information, Service updates and Service notifications to You via email.

Where appropriate email communication will contain clear and obvious instructions describing how You can opt to be removed from the mailing list. Coupled will remove You upon Your request.

You are responsible for checking the Privacy Policy of any third-parties

The Service may contain links enabling the electronic transfer of data with third-party applications. Coupled takes no responsibility for the privacy practices or content of these applications.

This policy may be updated from time to time

Coupled reserves the right to change this policy at any time and any amended policy is effective upon the posting on this website. Coupled will make reasonable efforts to communicate these changes to You via email or notification via the website.

Please read our Cookie Policy

The Coupled Cookie Policy describes how we use cookies to enhance the Service we provide You.

Please read our Terms of Use

Use of the Service is subject to Coupled's Terms of Use and this Privacy Policy should be read in conjunction with this. In the event of a conflict or disagreement between this Privacy Policy and the Terms of Use, the Terms of Use will prevail.